It’s not easy to be a manager. There’s so much to consider—budgets, performance and goals, hiring new employees, and coaching and managing your current employees. And that’s just your day-to-day. Don’t forget about troubleshooting, problem-solving, and resolving conflicts when they come up. But if you can master some of these lessons and instill them in your employees, you’ll save a lot of time and energy and hopefully, prevent problems in the future. Here are some business competencies you can learn and develop in your employees.
What Culture Skills Should You Develop?
Supervise and delegate
Taking charge of others isn’t easy, especially if you were just promoted and those subordinates were recently your peers. Suddenly you have to oversee your friends, assign them duties and instruct them in what’s wrong and right. Don’t be afraid to delegate some tasks—it helps alleviate some of your workload and gradually increases responsibilities for your subordinates. Understand the strengths and skills of the people around you so you can maximize their potential.
There will always be a conflict. Even the most congenial of employees sometimes have a disagreement. You need to negotiate a compromise that’s a win-win for both parties and collaborate with them to resolve issues. Be empathic, judicious, and fair, and keep your own emotions out of it.
Sharing information with your employees has to be a priority. You need to have good written and verbal communication skills and moreover, be able to listen. Make your employees feel heard and valued.
Your employees need to know what’s expected of them for their assignments. Help your employees write and monitor their goals. Hold your employees accountable when they don’t do well and reward them when they succeed.
Interview and hire
Be able to find talent and identify the right person for open positions in your company. Take the time to prepare before your interviews. Read resumes and review job applications and customize your interview questions to the candidate and the specific position. Foster a sense of teamwork in your employees by emphasizing team goals and minimizing conflicts.
This is sometimes the scary one. People fear change, but change is necessary. It shows progress and growth and improvement. Be open to new innovations and ideas that come from your employees and teach them to constantly be on the lookout for more. But you’ll need to be the one facilitating and promoting the change to make sure it includes everyone.
Coach and motivate
Some people are intrinsically motivated. They’re simply excited to always excel and try their best. Others rely on encouragement, praise, and other rewards. Develop a system that keeps all your employees driven and empower them with the tools they need to be successful. That might mean resources, software, up-to-date equipment and the right training.