Have Questions?

We’ve Got Answers

We are here to help. Here are a few of the most frequently asked questions. If you do not see what you are looking for, contact us today!

I need help logging into my Employee Portal

The employee portal can be located here: HW Staffing Employee Portal

If you do not remember the email address associated with your account, please email info@hwstaffing.com so that we an send a password reset link. Please provide your full name and the branch office you work with.

What types of jobs does HW Staffing Solutions staff?

HW Staffing Solutions delivers a wide variety of opportunities for job seekers. Our specialties include Accounting & Finance, Office & Administrative, Light Industrial, Professional and Technical, Call Center Careers, Food Processing, and Hospitality. We provide job seekers nationwide opportunities as direct-hire, temporary and temporary to hire employees with great companies.

What jobs are available today?

HW Staffing offers a wide range of job opportunities across multiple industries and specialties. To find current openings, visit the HW Family of Companies job board that best aligns with your skills, experience, and career goals:

General Staffing
https://www.hwstaffing.com/

Professional & IT Staffing
https://www.topprospectgroup.com/

Hospitality Staffing
https://www.tapuzstaffing.com/

Events Staffing
https://vipstaffing.net/

New positions are added regularly, so check back often for the latest opportunities. If you don’t see the right fit today, contact our team and we’ll help connect you with future openings.

How do I apply?

The quickest way to apply is to complete our Online Application. Don’t have a computer or access to the internet? No Problem, search Our Locations and visit a branch office to apply in person.

Does HW Staffing have an app?

Yes! The HW Family of Companies app makes it easy to stay connected wherever you are. Through the app, you can:

View pay stubs and employment information
Search and apply for jobs
Access important work-related documents
Stay updated with company communications and opportunities
Manage your employment details all in one place

The app is a convenient way to access the information you need, anytime and anywhere.

If you have questions about using the app, please visit our App FAQ Page or contact us at info@hwstaffing.com.

What Benefits does HW Staffing Solutions offer its temporary employees?

Our Benefits package includes:

Medical Insurance
Dental Insurance
Vision Care
Prescription Drug Program
Referral Bonuses
Direct Deposit/Pay Card

Is there a fee to work with you?

No. HW Staffing Solutions never charges a fee to its associates for our services.

Does HW Family of Companies use AI or automated tools during the hiring process?

HW Family of Companies may use artificial intelligence, algorithms, machine learning, or other automated or AI-assisted technologies as part of its recruiting and hiring process. Depending on the position and location, these tools may assist with activities such as reviewing or organizing applications and résumés, matching job-related qualifications, administering assessments, scheduling and communications, summarizing candidate information, or supporting candidate evaluation.Where required by applicable law, HW Family of Companies will provide additional notice, information, consent opportunities, or other applicable rights before using a particular automated employment decision tool.We are committed to equal employment opportunity and to the responsible use of these technologies. Applicants who require a reasonable accommodation, or who have questions about the use of AI or automated technology in the recruiting process, may contact info@hwstaffing.com.

For additional information, please review our AI and Automated Recruiting Practices Notice.

I interviewed for a job a while back. Do I need to reapply for another job?

It’s not necessary to reapply for each new job; however, if it has been more than a year since you worked for us, we may ask to recertify your employment authorization and update your online account. It’s a good idea to keep in touch with your recruiter to let them know you are actively seeking employment.

I am on an assignment that I do not like; what should I do?

If you are unhappy with your assignment, let us know right away, we want to understand and address any concerns you may have. Our goal is to connect Great People with Great Companies. We want to be sure the assignment we place you on is a good fit for both you and our clients.

I have an issue with my paycheck. Who should I contact?

Please contact your recruiter or branch manager immediately if you have an issue with your paycheck or call our Corporate HR Department @ 508-694-3711.

How do I get my paycheck?

When on assignment, you are paid weekly. Our preferred payment method is electronic via direct deposit or pay card. However, paper checks are available and mailed from our corporate office in South Easton, Massachusetts. If a check is delayed/lost in the mail, you must wait ten business days to stop payment on the paycheck before a new paycheck can be issued.

I have a question about my pay card?

If you have questions about your pay card or need to make changes, please contact your local branch office or recruiter for assistance. They can help answer your questions and guide you through any updates or issues related to your pay card.

How do I get my Pay Stubs?

The easiest way to access your pay stubs is through the HW Companies app. Simply log in to the app and navigate to Pay History to view and download your current and past pay stubs.

Don’t have the app yet? Download it here: HW Companies App

You can also access your pay information through the Employee Portal

If you need assistance accessing your account or logging in, please contact us at info@hwstaffing.com.

How do I complete employment verification or forms for housing, fuel, or other assistance?

HW Staffing Solutions uses The Work Number® from Equifax to provide automated income and employment verifications via www.theworknumber.com .

  • The Verifier will need: HW Staffing Solutions Employer Code 20102 and the employee’s Social Security Number

How do I sign up or cancel the Health Insurance?

You are automatically enrolled in our basic Health Insurance unless you “Opt-Out.” To change your coverage options, sign up for other coverage, or opt-out of health insurance, please go to HW Staffing Benefits. For more information on our benefits, please call our corporate HR Department at 508-694-3711.

What do I do if I move?

If you are moving or relocating, you can easily update your contact information via the Employee Portal You can also contact your local branch recruiting contact or email info@hwstaffing.com with the new address. Please be sure to include your full name and the last four digits of your social security number, along with a good contact number if we have any questions.

How do I get a copy of my W2’s?

To request a copy of your W2, please email info@hwstaffing.com. Be sure to include your full legal name, address, last 4 of your social security number, and a good contact number to reach you if we have any questions.

I was injured on the job. What do I do?

You must notify your host supervisor and us if you sustain an on-the-job injury as soon as it happens, even if first aid or medical treatment is not necessary. If you need medical care, we can arrange that for you. All workplace incidents and accidents are thoroughly investigated.

Where can I find your Transparency in Health Care Cost MRFs

Please visit our Sisco Partner website at https://sisconosurprise.com